Frequently asked questions

What is Live & Let Shine?

We’re a mobile car wash and detailing service, committed to providing convenient, professional care on your doorstep to keep your car looking at its best—with clear pricing and hassle-free booking.

Which service right is for me?

The answer really depends on what you're after—and how dirty the vehicle is. Want showroom perfection? We’ve got you covered. Just need an ‘Exterior Conditioning Wash & Dry’ to make a good impression? No judgment here.

If you’re chasing that pristine, like-new feel, we recommend starting with a ‘Premium Interior & Exterior Clean’ to get everything back to baseline. From there, a regular ‘Standard Interior & Exterior Clean’ every month or two keeps things fresh.

For reviving an exceptionally neglected vehicle or the true car lovers who want their vehicle looking its absolute best inside, outside, and every fine detail in between—our ‘Prestige Clean’ is the ultimate TLC treatment. It’s half a day of focused care, restoring your pride and joy to a showroom-worthy finish.

How much does it cost?

We believe in transparent pricing to make things simple for you. If you're unsure which service suits your needs, check out the "Which service is right for me?" section above or get in touch with us directly.

If the service you choose ends up being more than necessary, don’t worry — we’ll either adjust the price or focus on providing a more thorough clean, starting with the areas that need it most.

For complete pricing details, please visit our Pricing page. And if you have any specific requests or unique cleaning needs, feel free to reach out — we’re here to help.

How do I pay?

We accept payment by cash or bank transfer. All services are invoiced, and a detailed invoice will be issued upon completion of the work.

How can I contact you?

You can reach us by email, WhatsApp, through our contact page, or simply give us a call on 07862244692.

Where shall I park my vehicle?

We can clean your car almost anywhere, but for the best results, we recommend parking in a shaded area whenever possible.

How do I book?

The fastest way to book an appointment is through our booking page, where process takes less than 30 seconds. Alternatively, you may contact us via phone, WhatsApp, email or by using the contact form available on the contact page.

What if it rains?

We operate in most weather conditions, and light rain typically does not affect our service — in fact, it can sometimes be preferable to extreme heat. If the weather becomes unsuitable for us to work safely or effectively, we’ll contact you in advance to reschedule at a time that suits you.

Do you require access to water & electric?

Yes, we kindly ask for access to one water tap and one electrical socket within 60 meters of your vehicle. This helps us keep costs down and allows us to focus our time on delivering the best possible service — not refilling tanks.

If access is an issue, please get in touch and we’ll do our best to find a suitable solution.

Which areas do you cover?

We cover the following postcodes: RH1, RH2, RH3, RH4, RH5, RH6, RH7, RH8, RH9, RH10, RH11, KT17, KT18, KT19, KT20, KT21, KT22, KT23, KT24, CR3, CR5 & CR6. Please contact us before booking outside of these postcodes.